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Shipping
Delivery within South Africa
Sir Jacobs offers door-to-door delivery across South Africa using third-party courier services. Orders are processed within 2–3 business days after payment has been confirmed.
Delivery Times
Delivery times are estimates and may vary depending on courier operations and peak periods.
Order Tracking
Once your order has been dispatched, you will receive a tracking number by email allowing you to monitor your delivery.
Delivery Address
Please ensure that your delivery details are accurate when placing your order. Sir Jacobs cannot be responsible for delays or damages caused by incorrect delivery information.
Delivery Issues
If your parcel arrives damaged, opened, or tampered with, please notify us within 48 hours of delivery and provide photographs so that we can investigate the matter with the courier.
International Shipping
International shipping is currently being prepared. Subscribe to our mailing list to be notified when international shipping becomes available.